It Is Well
Healthcare & Medispa
Important Notice:
Rescheduling Appointments Due to Cold, Flu, or COVID-19 Symptoms
At IT IS WELL HEALTHCARE & MEDISPA, your health and safety are our top priorities. In light of the ongoing challenges posed by the cold, flu, and COVID-19, we are implementing measures to ensure the well-being of all our patients and staff.
If you are experiencing ANY symptoms such as a cough, fever, shortness of breath, body aches, sore throat, loss of taste or smell, or any other signs of illness, and you would like to schedule a sick visit, YOU MUST let us know that you have tested negative for COVID-19 in the last 24 hours PRIOR to scheduling your appointment. You MUST also wear a mask while in the office.
We appreciate your understanding and cooperation during these challenging times. By working together, we can help create a safe and healthy environment for everyone.
Thank you for entrusting us with your healthcare needs
IT IS WELL HEALTHCARE & MEDISPA
My Concern is:
It Is Well Healthcare is happy to provide a variety of professional primary care services to the community. It is Well Healthcare treats patients for chronic health conditions, routine physical examinations, DOT (Dept. of Transportation) physical examinations, sports physicals, substance abuse treatment, women’s health services, veteran exams, weight loss management, non-surgical aesthetic medical services, and Covid-19 testing.
It Is Well Healthcare is happy to provide a variety of professional primary care services to the community. It is Well Healthcare treats patients for chronic health conditions, routine physical examinations, DOT (Dept. of Transportation) physical examinations, sports physicals, substance abuse treatment, women’s health services, veteran exams, weight loss management, non-surgical aesthetic medical services, and Covid-19 testing.
GOOD Based on 85 reviews Posted on Barbara LeonTrustindex verifies that the original source of the review is Google. Great friendly staff... Very clean... Jessi is the Best...Posted on Sa LuTrustindex verifies that the original source of the review is Google. I just cannot say enough good things about this practice. Amanda, Hannah and Jess are a dream team. I am so grateful for everyone in the office!Posted on Jennifer WeissTrustindex verifies that the original source of the review is Google. This place Is absolutely amazing!!!Posted on Samantha KindelTrustindex verifies that the original source of the review is Google. Everyone here is so nice and Jessi, the practitioner is very kind and caring. Definitely recommend coming here.Posted on Glenda WhiteTrustindex verifies that the original source of the review is Google. Very professional and clean spa. The facials are very thorough, relaxing and reasonably priced. The concentrate in healthly skin. I appreciate that with every step in the facial it is explained. I give them a 10.Posted on Karen JosephTrustindex verifies that the original source of the review is Google. I just had my 1st appointment and I am so pleased. The attention to my concerns and a very thorough discussion of next steps. I already have complete confidence in Hannah and welcome all upcoming labs/tests to determine and/or remove probable concerning issues.Posted on Alex MinorTrustindex verifies that the original source of the review is Google. DOESN'T DESERVE ANY STARS!! Only been to this practice 2x and both times the wait was ridiculous. The first time I waited 47 minutes to be seen. I didn't say anything. Today after 32 minutes of waiting in the waiting room, I asked the front desk how much longer I would have to wait and told her I would appreciate it if they communicated with me so I wasn't just waiting aimlessly. When I finally got called backed and went into the room, I answered the questions I was asked. I told the nurse everything was the same. She insisted she needed to ask. I said okay. She said she would be right back. Took the thing off my finger, walked out the room and slammed the door. Amanda finally comes in very rude and condescending trying to check me as if I am a child when she doesn't even have the full story. I repeated myself and what I said. Her expectations is that I wait no matter how long because in her words she deals with humans. In my words she still needs to communicate. Its literally not that hard to communicate when you choose to work in a human service field. This practice needs to do better especially when they only have a 5 minute grace period to wait on their clients but expect their clients to wait close to an hour for them. All she did was order lab work for me and didnt help me with anything of my other questions. I definitely would not recommend this practice at all!!
Owner's reply
We’re sorry to hear about your experience. Our practice strives to respect every patient’s time while ensuring each visit is safe and thorough. While wait times can sometimes occur due to the complexities of patient care, our staff makes every effort to communicate with patients during those moments. We understand that waiting can still be frustrating, and we welcome anyone with concerns to contact our office directly so we can address them personallyPosted on Lyndsay BingnearTrustindex verifies that the original source of the review is Google. Everyone from front office staff, to medical assistants to providers and everyone else at this practice takes their time, truly listen to the patient’s concerns and formulates the best plan and solutions. The atmosphere is so welcoming and pristine. It’s refreshing to not be rushed through an appointment and to actually be heard by the clinician. Amanda’s expertise truly shines through with her knowledge and experience. Highly recommend this practice for everything from primary care, mental health and even a med spa! They offer so much at one convenient location.